Are your phones out of service? Our average response time is under two hours to get you back on track.
VoIP Portland has the technicians, phones (many brands), and service vehicles at the ready to respond immediately and get you back into service.
In the first quarter of 2024, our average time to restore minimal service to NEW customers was under two hours for customers completely out of service. No one can compare with our response times. We also give you breathing room to make informed decisions on which course to take with VoIP upgrades.
We will get your service restored or forwarded to a message center ASAP as we know your calls are critical. The only people faster than us are the pizza delivery guy!
A Real Company. Real Support.
We are the Northwest’s #1 source for Communications Systems for decades. Hands on help, always. We are not just IT people.
We are PHONE people. That means we know complex phone setups and interfacing all sorts of other devices into your communications. From 911 call boxes, doorbells, loud bells, paging, WIFI, cordless, 911 and other emergency notifications and live announcements we know how to build and design a state of the art system w/o giving up the ease of use and functionality.
In 1988 the Oregon Business Journal listed the top 40 Telecom companies in Oregon. In 2024, we are only one of two companies still thriving all these years later. A phone system deployment and ongoing maintenance requires a skilled and dedicated staff of professionals ready to take on the task of doing this correct the first time.
Sales
There are no pushy salespeople here. We are technical consultants who are true experts in communications for decades.
Offices in Portland, Vancouver, Lake Oswego and Milwaukie. Most of our competition are nothing more than a local phone number that rings abroad to a sales center. They appear to be local, however they are not.
We have thrived in this very competitive marketplace because we follow through and keep our word. A good portion of our business is spent cleaning up other companies’ installations. Why not use the best from the start?
If you want honest answers and options, call on us. We are educators and technical consultants first, and salespeople second.
Service
VoIP Portland uses its own certified technicians and employees. We maintain a personal one on one relationship with all of our customers and always are ready to assist. We do not contract work out to faceless entities. We share our mobile numbers.
We don't go into hiding when you need support ASAP. You do not have to sit and listen to a robot for a half hour before speaking to us.
The biggest issue with a VoIP provider service wise is access. Our customers enjoy instant access to answers and service response. This is the #1 positive comment we receive about our service.